Shipping policy
Processing time: Each piece is handmade, so please allow 3–5 business days for your order to be prepared before it ships.
Shipping: We ship within the United States via USPS. Estimated delivery is 3–7 business days after shipping. Delivery times are estimates, not guarantees.
Rates: [Flat rate $10 / free shipping on orders over $100], calculated at checkout.
Tracking: You’ll receive a tracking number by email once your order ships.
Sales tax: Applicable sales tax is calculated at checkout based on your delivery address.
Address errors: Please double-check your address. We aren’t responsible for packages sent to an incorrect address provided at checkout.
Lost or damaged packages: Contact us at jenclarkeloando@gmail.com within 7 days of the delivery date and we’ll make it right.
We currently ship only within the United States.